FAQs

What's included in a Condor Properties home?

Condor's homes are fully furnished. Each bedroom comes with a bed, stylish wardrobe, good size desk, office chair, full length mirror, a shelf, canvas print on the wall, pin board & coat hooks! Each kitchen comes ready to go with a hob, cooker, fridge, freezer, plenty of cupboard space & a microwave. You'll need to all chip in a few quid and get your own toaster, mop & bucket and broom. In the lounge we provide you with a comfy seating option, large flat screen TV and a canvas print on the wall.

All essential bedding, kitchen, & bathroom products can be purchased from unikitout quote CONDOR18 to receive a 10% discount.

Note: we provide an inventory document with an exact list of all furnishings, fixtures and fittings

 

Are there any upfront fees like a deposit?

We take a booking fee of £100 when you decide to book a property with us. This is allocated to your rent. That’s it! There’s no big deposit to find and no cheeky agency fees, you’ll only pay us rent. Please note, if you book a property through a letting agent and not directly with us they may charge their own fees.

My friends and I have found the place we want, what do we do next?

Give us a call or drop us a message through the website! We'll organise to meet you when its convenient for you so we can sort out all the paperwork. You'll each need to bring your bank details so we can set up your future payments & your student ID. You can have a look at the relevant tenancy agreement and other documents in our documents section so you can make sure you're happy with it all.

What happens if something goes wrong in my property?

We have a highly reactive maintenance team to get those little things sorted as quickly as possible. All you have to do is fill out the form on our website and someone from the maintenance team will get back to you within 24 hours. One of our certified tradesmen will have your place back to perfect condition in no time at all. We've also got an emergency call out team on standby 24/7.

If you're worried about anything at all you can always contact your Location Manager 24/7 by phone, SMS, email, Twitter or Facebook!

What is a guarantor & why do tenants need one?

Students are not in full time employment and without a student loan, most would struggle to pay rent. As such we need someone in full time employment to guarantee the rent and pay it in case the student cannot.

What happens if you no longer want to live at the property / drop out of university?

All tenants have signed an Assured Shorthold Tenancy Agreement. This is a legally binding document with a fixed term of between 44 – 52 weeks (depending on the city). As such you are legally bound to pay all rent due during this time regardless of your student status. However, you may replace yourself  in the tenancy, absolving you of future payments. Please contact Condor Properties for further information on this.